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Unlicensed and unsatisfactory

Her contractor supplied a license number. The problem? It's not his license.

LITTLE ROCK (KATV) - If you are going to work on heating and air conditioning units, you need a license. If you don't have one, you need to work for someone who does.

One man believes he has found a way around that requirement.

The Department of Health says Steve Morris hasn't had a HVAC license since May of 2016, but you wouldn't know that by looking at Joyce Walker's invoice.

That invoice lists Morris Heating and Air as having an HVAC # of 0141142, but that is the license number of Steve Morris' uncle. Morris at one time worked for his uncle but hasn't worked for him in years.

"Oh he has had a license?” asks Joyce Walker.

"He has not had a license since 2016."

"I didn't know that,” says Walker. “I didn't know that."

Walker says in June she called AA Heating and Air and James Morris recommended his son, Steve Morris, for the job.

She agreed to pay Morris $6,400 to put in what are known in the HVAC business as splits - two units that heat and cool two different rooms at the far end of the home.

The split serving the guest bedroom works fine, but the split serving the game room does not.

A state inspector found the job was done incorrectly and the licensing board has been trying without success to contact Steve Morris for weeks.

Walker says not only is there a problem with her unit, there was also a problem with her bill.

"I paid part of it in cash, which was $3,000 and something,” says Walker. “Then I put part of it on my credit card. And then he added some extra on my credit card that I didn't even know nothing about until I got my statement."

We had a brief conversation by phone with Morris. He refused to discuss his license or lack thereof and said he had not heard from any state inspectors or from Ms. Walker.

A state inspector gave Steve Morris ten days to repair Ms. Walker's unit. That deadline passed on November 7th.

Air date: November 15th, 2018

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