Little Rock creates new way to reach 311
LITTLE ROCK (KATV) —
The city of Little Rock is adding an additional way for residents to contact their 311 service.
In addition to calling 311, residents can now report problems, check the status of issues, or ask questions regarding services by sending an email to LittleRock311service@littlerock.gov.
The email address will compliment the Little Rock 311 app and the online site LittleRock.gov.
Thanks to the new service, 311 operators will now be able to assist residents around the clock.
Phone calls will continue to be answered from 7:00 a.m. to 5:00 p.m., Monday through Friday, with the exception of holidays.